Shipping policy

Last updated: October 14, 2026

Where we ship

We currently ship to addresses in the United States only.

Shipping cost

$8.99 per order. Free on orders of $150 or more.

How long it takes

Step	Time
Portrait check by our team	About 2 days
Printing (in the USA)	2–4 business days
Delivery	3–7 business days
Total	About 7–13 business days

These are estimates, not guarantees. Carrier delays happen, especially in December.

Christmas 2026

Order by Tuesday, December 15, 2026 for the best chance of delivery before Christmas with standard shipping. Earlier is safer. Orders placed after that date may arrive after December 25.

Tracking

We email you a tracking number as soon as your canvas ships.

Lost or damaged in transit

If your canvas arrives damaged or never arrives, contact us or email cs@dovelie.com within 30 days of the expected delivery date and we'll reprint it free or refund you in full. For damage, please include a photo.